Newsletters

Lists and subscribers

A list is the people who asked to hear from you. Under Newsletters, New list creates one; its settings hold the mailbox it sends from, the sender name, where replies go, the footer and the subscribers' language.

Getting subscribers

WayHow
Sign-up formA page where people subscribe themselves. Link to it, or embed the unstyled form on your site: it picks up the site's styles and has a hidden trap for bots
Add subscribersPaste addresses, one per line with an optional name, or a table with a header row such as email;name;city;tags. Give tags to everyone added, and choose whether the welcome series starts for them
Your siteThrough the API

Confirmation

With Form sign-ups must confirm via a link in an email on, a person who signs up gets an email with Confirm subscription and joins only after pressing it. Nobody can sign someone else up: without the click that person gets nothing. Resend confirmation sends it again.

Subscribers

Each subscriber has a state (pending, subscribed, unsubscribed, bounced, complaint), tags, custom fields used in emails, where they came from, and when they last read. Unsubscribe removes a person; only they can subscribe again.

Download subscribers as a table exports the list.

Leaving

Every email carries an unsubscribe link, and mail programs show their own unsubscribe button. A person who unsubscribes is never written to again from that list; addresses that bounce or complain are stopped by themselves.

Email footer says who is writing and why the person gets the email. Bulk-mail laws ask for a postal address. The unsubscribe line is added under it automatically.