Outreach

Prospects and pipeline

Adding people

Add takes sites, addresses or a table, one per line:

seo-blog.com
marketing.example.com editor@marketing.example.com Olga
email,name,company
john@firm.com,John,Acme

or a file. For a site without an address, the campaign looks for one on the site. Sites and addresses from the API arrive the same way; see Campaigns and prospects.

Each person can carry Custom fields, one name: value per line, used in the emails as {{name}}.

States

StateWhat it means
finding addressThe campaign looks for an address on the site
checking addressThe address is being checked before the first email
queuedWaiting for its turn
sequence runningEmails are going out
needs a decisionPaused until you decide, for example someone you have written to before
snoozedAsked to come back later; the campaign writes again at that time
repliedAnswered; the conversation is with you
agreedWon
link liveIn link building, the link is on their page
no luckLost, with a reason

Every change goes into the person's History: emails sent, opened and clicked, replies and auto-replies, bounces, stages and deal value.

Replies

A reply stops the sequence. It is marked by kind (interested, declined, not now, question, wrong person, asks to stop, auto-reply), by the assistant when it is connected. Open the reply or all correspondence from the person's card.

A reply that came another way, by phone or in person, is marked by hand with Replied.

The pipeline

Move people through the campaign's stages, set the Deal value in the campaign's currency, and mark the outcome: Agreed, Declined with a reason, Snooze, To the stop list. Funnel shows how many people reached each stage, the reply and bounce rates, and money won and in progress.

Download recipients as a table exports everyone with their state.